Dustbags4u.co.uk

TERMS & CONDITIONS

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (the “Products”) listed on our website www.dustbags4u.co.uk (the “Site”) to you. Please read these terms and conditions carefully before ordering any Products from the Site.

These terms and conditions do not affect any of your statutory rights. However, it is important that you should understand that by ordering any of our Products from the Site you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference.


1. INFORMATION ABOUT US

www.dustbags4u.co.uk is a site operated by Electrolux Floorcare, a trading division of Electrolux plc (“We”). We are registered in England and Wales under company number 2331516 and with our registered office at Addington Way, Luton, LU4 9QQ, Bedfordshire, England. Our main trading address is situated at our registered office. Our VAT number is GB 196 2439 34.


2. ACCESS TO THE SITE

We will do our utmost to ensure that the availability of the Site will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet and the manner in which it operates We cannot guarantee that this will happen. In addition it is possible that your access to the Site may also be occasionally suspended or restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. You agree not to interrupt or attempt to interrupt the operation of the Site in any way.

Subject to these terms and conditions we grant you a non-exclusive, non-transferable limited licence to access, display and make personal use of this Site and the materials on this Site.

We authorise you to view and download information from the Site only for your personal non-commercial use. This authorisation is not to be construed as a transfer of title in the information or copies of the information and is subject to the following restrictions:

• You must retain on each and every copy of the information you download all copyright and other proprietary notices contained in the information;

• You must not modify any of the information in any way or reproduce or publicly display, perform, distribute or otherwise use or communicate any of the information for any public or commercial purpose; and

• You must not transfer any of the information to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions.

• You will abide by any and all additional restrictions displayed on the Site as may be required from time to time.


3. YOUR STATUS

By placing an order through this Site you warrant that:

(a) you are legally capable of entering into binding contracts; and

(b) you are at least 18 years old.


4. PRIVACY AND SECURITY

We are committed to protecting your privacy and security and to handling your personal information in a responsible manner consistent with all applicable data protection rules. Our UK Privacy Statement explains how we collect, use and disclose personal information provided to us through out websites in accordance with the Data Protection Act 1998.


5. HOW THE CONTRACT IS FORMED BETWEEN US

A legally binding contract will be formed between us when you have confirmed to us that you wish to proceed with the purchase of one or more Products. We have confirmed to you that we will sell the Product(s) to you and we have received payment of the price and any additional monies.

When your order has been completed you will receive confirmation of the Product(s) ordered, the price paid, the estimated delivery date and your allocated order number. If you wish to amend any part of your order once it has been accepted and payment has been made then you will need to contact us either by emailing us at info@dustbags4u.co.uk or in accordance with the information given in your order confirmation document.

We may decline to sell any Product to you for any reason. We are not obliged to tell you the reason for our decision.


6. PRICING AND AVAILABILITY

We will wherever possible list information on the Site relating to the availability of Products We sell on the Site. Except for the information we provide on the Site we cannot be more specific about Product availability.

[As we process your order you will receive a prompt from us if the Product you wish to order is no longer available. We may offer you the opportunity to purchase a Product of at least equivalent specification and value to the one you have attempted to order. This will not happen if the Product you are trying to order is temporarily out of stock].

The Site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on the Site may be incorrectly priced. We will normally verify prices as part of our order processing procedures so that, where a Product’s correct price is less than our stated price, we will charge you the lower amount and send you the Product. However, we are under no obligation to sell the Product to you at the incorrect lower price if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as being incorrect. If the correct price of the Product is higher than the price stated on the Site we will normally, at our discretion, either contact you for instructions before despatching the Product, or reject your order and notify you of such rejection.

Prices are liable to change at any time but changes will not affect orders in respect of which we have already sent you a confirmation of order.

Prices are inclusive of VAT and, except as provided by condition 8 below, delivery.


7. PAYMENT

[We will not ask you for any payment until we have made sure that the order for the Product(s) you wish to purchase can be processed.

Your payment will be processed by Worldpay. Worldpay checks the format of your card number and makes further security checks to validate the authenticity of your cardholder information. Worldpay then processes transactions by requesting authorisation from your card issuer and finally obtains confirmation that your payment has cleared. You will receive confirmation from Worldpay that your payment has been authorised.

Worldpay uses a combination of techniques to ensure that transactions passed are secure and trusted. Worldpay runs Apache Web Servers using 128 bit ciphers and standard SSL technology, acknowledged as an industry standard for applications requiring security. All payment card information sent to Worldpay and from Worldpay is encrypted. Firewalls within the Worldpay system allow the isolation of information from hackers.

If you have any questions or concerns about this method of payment please contact us in writing at Electrolux plc, Addington Way, Luton LU4 9QQ, Bedfordshire, United Kingdom.



8. DELIVERY

We can only deliver to addresses in mainland England, Scotland, Northern Ireland and Wales and to the Channel Islands, Isle of Man, the Scilly Isles, Anglesey and the Scottish Islands. We do not accept orders from individuals outside of these territories.

We will endeavour to ensure that Orders are delivered within 5 working days subject to availability of stock. We make every effort to deliver within these estimated timescales however delays are occasionally inevitable.


9. CANCELLATION AND RETURN

You can cancel your order at any time before or up to 7 (Seven) days after delivery of the Product(s). If you wish to cancel your order you must give us clear written instructions that you wish to cancel your order either by email to info@dustbags4u.co.uk or by writing to the address stated in our contact details.

If you cancel your order before the Product(s) have been despatched to you then We will refund to the card with which you made payment the amount of the price you have paid for the Product(s) together with any additional charges that you agreed to pay.

If you cancel your order within 7 days of the Product(s) having been delivered to you because you have changed your mind it will be your responsibility to arrange the return of the Product(s) to us. We will refund to the card with which you made payment the amount of the price you paid for the Product(s) less the costs of delivering the Product(s) to you. You must pay the costs of returning the Products(s) to us. In addition the Product(s) must be complete, unused and in the same condition as when delivered. If you have removed the Product(s) from any packaging you must have done so without damaging or marking the Product(s).

If you wish to return the Product(s) to us because of a defect or because of damage to the Product(s) you may return it to us within 28 days. We will examine the Product(s) and will either issue you with a replacement of equal specification and value or We will process a refund of the price paid for the Product(s) and any additional charges you agreed to pay at the time of purchase. This does not apply to defects caused by accident, neglect or misuse.

We cannot cancel your order if you are unable to provide us with proof of purchase or if we believe that that you have made use of the Product(s).


10. ELECTRONIC COMMUNICATION

Applicable laws require that some of the information or communications We send to you should be in writing. When you visit this Site or send emails to us you are communicating with us electronically. We may communicate with you by email or by posting notices on the website. For contractual purposes, you agree to this means of electronic communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


11. OUR LIABILITY

We warrant to you that any Product(s) purchased from us through the Site is of satisfactory quality.

Our liability in connection with any Product(s) purchased through our Site is strictly limited to the purchase price of the Product(s). This does not include or limit in any way our liability:

a) For death or personal injury caused by our negligence;
b) Under section 2 (3) of the Consumer Protection Act 1987;
c) For fraud or fraudulent misrepresentation; or
d) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

We accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence) breach of contract or otherwise, even if foreseeable.


12. COPYRIGHT AND DATABASE RIGHTS

All content included on the Site such as text, graphics, logos, button icons, images and software is our property or that of our subsidiaries or associated companies or content suppliers and is protected by United Kingdom and international copyright and database right laws.

The compilation of all content on the Site is our exclusive property or that of our subsidiaries or associated companies and is protected by United Kingdom and international copyright and database right laws.
All software used on the Site is our exclusive property or that of our subsidiaries or associated companies and is protected by United Kingdom or international copyright and database right laws.

You may not systematically extract and/or re-utilise parts of the contents of the Site without our express written consent. In particular you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract, either once or many times, for re-utilisation of any substantial parts of the Site without our express written consent. In addition you must not create and/or publish your own database that features substantial parts of the Site without our express written consent.


13. TRADEMARKS

All of the trademarks used or indicated on the Site are trademarks or registered trademarks which are our exclusive property or those of our subsidiary or associated companies in the European Union and/or other jurisdictions. Our graphics, logos, page headers, button icons, scripts and service names are our trademarks and trade dress. Our trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion amongst customers or in any manner that disparages or discredits us.

All other trademarks which are not owned by us and that appear on the Site are the property of their respective owners who may or may not be affiliated with, connected to, or sponsored by us.


14. NOTICES

All notices given by you to us must be given to us at info@dustbags4u.co.uk or at our registered office address. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in paragraph 10. Notice will be deemed received and properly served immediately when posted on the Site, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.


15. TRANSFER OF RIGHTS AND OBLIGATIONS

The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.


16. EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (“Force Majeure Event”).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

(a) Strikes, lock-outs or other industrial action.
(b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
(c) Fire, explosion, storm, floor, earthquake, subsidence, epidemic or other
Natural disaster
(d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
(e) Impossibility of the use of public or private telecommunications networks.
(f) The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.


17. WAIVER

If we fail, at any time during the term of a contract, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with paragraph 14 above.


18. SEVERABILITY

If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.



19. ENTIRE AGREEMENT

These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

We each acknowledge that, in entering into a contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such contract except as expressly stated in these terms and conditions.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.


20. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

We have the right to revise and amend these terms and conditions from time to time.

You will be subject to the policies and terms and conditions in force at the time that you order Product(s )from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if We notify you of the change to those policies or these terms and conditions before We send you the Order Confirmation (in which case We have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Product(s)).


21. LAW AND JURISDICTION

Contracts for the purchase of Product(s) through the Site will be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.